Exchange & Return Policy

We want you to absolutely love what you ordered! However, if there’s an issue, we’ve got you covered.

You can request an exchange/return within 7 days of delivery in the following cases:

• You received a damaged or defective product.

• You received the wrong size, color, or design.

Conditions for Exchange:

• The item must be unused, unwashed, and returned with all original tags and packaging.

• The product will be exchanged only once per order.

• Customized, made-to-order, or sale items are not eligible for exchange or return except damaged parcel.

To initiate an exchange, please email us at support@houseofnazaakat.shop with your order ID and issue details.
Once approved, our team will arrange a reverse pickup (if available in your area) or request you to ship the product to our address.

Your satisfaction is our top priority, and we’ll do everything we can to ensure a smooth and pleasant experience.